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Course Overview
ASM0011 Microcredential Course Structure
Extra Curriculum Resources
Module 1 Overview
Lesson 1.1: Understanding the Role of Administration in Business
Lesson 1.2: Current Challenges and Opportunities in Business Administration
Lesson 1.3: Key Functions of Administrative Professionals
Lesson 1.4: Importance of Business Ethics in Administration
Module 1 Summary & Extra Curriculum Video
Assessed Quiz - Module 1
Module 2 Overview
Lesson 2.1: Overview of Modern Administrative Software
Lesson 2.2: Practical Use of Microsoft Office Suite in Business
Lesson 2.3: Introduction to CRM and Database Management
Lesson 2.4: Navigating the Digital Landscape in Administration
Module 2 Summary & Extra Curriculum Video
Assessed Quiz - Module 2
Module 3 Overview
Lesson 3.1: Effective Written Communication
Lesson 3.2: Verbal Communication and Listening Skills
Lesson 3.3: Virtual Communication in Modern Business
Lesson 3.4: Presentation Skills for Administrators
Module 3 Summary & Extra Curriculum Video
Assessed Quiz - Module 3
Module 4 Overview
Lesson 4.1: Understanding Workflow Management
Lesson 4.2: Designing Efficient Operational Processes
Lesson 4.3: Process Optimisation Techniques
Lesson 4.4: Monitoring and Evaluation of Business Processes
Module 4 Summary & Extra Curriculum Video
Assessed Quiz - Module 4
Module 5 Overview
Lesson 5.1: Introduction to Business Strategy Formulation
Lesson 5.2: The Role of Administration in Strategic Implementation
Lesson 5.3: Monitoring and Evaluation of Strategic Initiatives
Lesson 5.4: Adjusting and Adapting Business Strategy
Module 5 Summary & Extra Curriculum Video
Module 5 - Assessed Quiz
Module 6 Overview
Lesson 6.1: The Administrative Role in Client Onboarding
Lesson 6.2: Tools and Strategies for Client Relationship Maintenance
Lesson 6.3: Upselling, Cross-Selling, and Client Retention Strategies
Lesson 6.4: Handling Client Grievances and Feedback
Module 6 Summary & Extra Curriculum Video
Module 6 - Assessed Quiz
Module 7 Overview
Lesson 7.1: Understanding Business Ethics and Morality
Lesson 7.2: Ethical Dilemmas in Business Administration
Lesson 7.3: Decision-making Frameworks
Lesson 7.4: Case Studies in Ethical Decision-making
Module 7 Summary & Extra Curriculum Video
Module 7 - Assessed Quiz
Module 8 Overview
Lesson 8.1: The Impact of Future Digital Transformations
Lesson 8.2: The Role of Artificial Intelligence in Business
Lesson 8.3: Sustainability and Environmental Considerations
Lesson 8.4: Globalisation and the Effects on Business
Module 8 Summary & Extra Curriculum Video
Module 8 - Assessed Quiz
Final Assessment Task
Final Assessed Quiz

What are Microcredentials?

Microcredentials are certifications that verify your expertise in industry-relevant skills and knowledge areas. Achievable in shorter timeframes than traditional qualifications, they allow you to focus your study on specific areas aligned with your professional goals. These credentials are designed to meet the demands of today's fast-paced job market, providing you with the flexibility and practical knowledge needed to stay ahead. Whether you are looking to enhance your current role or pivot to a new career path, microcredentials offer a streamlined and efficient way to gain valuable skills.

Focused Learning

Concentrate on specific skills and knowledge areas to quickly gain expertise in targeted subjects. These focused courses ensure you can dive deep into subjects that matter most to your career.

Progress at Your Own Pace

Our online platform ensures that all of our courses are available 24/7, providing you the flexibility of self-paced study anytime and anywhere.

Earn Your Credential

Successfully complete all content and assessment tasks to receive a recognized credential that validates your skills and knowledge, enhancing your resume and professional profile.

Career Advancement

Advance your career by demonstrating your specialized skills and commitment to continuous learning.

Instructor

Attaining Your Microcredential Certificate

Upon successful completion, learners will be awarded an Australian Standard MicroCredential Certificate, a valuable asset for formal job applications and professional development. This credential is designed in alignment with the National Microcredential Framework and can be prominently featured in resumes and cover letters, enhancing your professional portfolio.

FAQs

Before contacting us for assistance, please check if your question has already been answered in our Frequently Asked Questions (FAQ) section.

The duration to complete a Microcredential varies depending on the course, but all our Microcredentials are designed with flexibility in mind, allowing you to complete them on your own schedule without strict deadlines. Typically, learners can expect to complete a course within a few weeks to a month, depending on their pace and the time they can dedicate to learning.

Absolutely. Microcredential courses are designed to be flexible, allowing you to learn at your own pace and fit your studies around your work and personal commitments.

Microcredentials are increasingly recognised and valued by employers and industry organisations as they are indicators of specialised competency and up-to-date skills in specific areas relevant to today’s dynamic job market. Our Microcredentials, aligned with the Australian National Microcredential Framework, ensure that learners acquire skills and knowledge that meet the highest standards of quality and relevance. This recognition enhances your professional profile, making our Microcredentials a powerful addition to your resume and a distinctive advantage in job applications and career advancement opportunities.

Microcredential courses are ideal for professionals looking to upskill or reskill, recent graduates seeking to enhance their employability, and anyone interested in gaining expertise in a specific area quickly. They are also perfect for individuals balancing work, family, and education, as the flexible nature of these courses allows for learning at your own pace.

Australian Standard Micro Credential Courses is distinguished by its commitment to providing flexible, affordable and industry-relevant Microcredentials. Designed in collaboration with industry experts and delivered through the accessible Thinkific platform, our courses offer personalised learning experiences that meet today's evolving job market demands. Our focus on affordability and accessibility empowers learners from all backgrounds to succeed in the digital age.

Absolutely! Including Microcredentials on your resume signals to potential employers your commitment to continuous learning, your initiative to acquire industry-relevant skills, and your ability to stay updated with the latest trends and technologies. Our Microcredentials serve as a testament to your expertise and dedication to professional growth. These digital certifications can significantly bolster your employment applications, setting you apart in a competitive and ever evolving job market.